Hot tub Servicing and Maintenance Plans

Hot Tub Servicing

Hot Tub Servicing from Aqua Hot Tubs

Annual Service for only £249 (£189 without water change)

Aqua Hot Tubs offer a Service, whereby your hot tub is thoroughly inspected, cleaned and sanitised. Remember early detection of problems can prevent more considerable problems in the future.

We cover all makes of Hot Tub including:
Wellis, Spaform, Hydropool, Jacuzzi, Sundance, Arctic Spas, Master Spas, Elite, Sunbelt, Hotspring, Cal Spas, Spa Crest, Coast Spas, LA Spas, RotoSpa, Dimension One, Mistral, Artesian Spas, La-Z-boy Spas, Elite Spas, Vita Spa, Premium Leisure Spas, Beachcomber Hot Tubs, Caldera Spas, Canadian Spa Company, Catalina Spa, Clearwater Spas, Dynasty Spas, Villeroy & Boch, Hydrofunspas, Marquis Spas, Leisurerite and Waterside Leisure.

Simply book your Service and pre-pay over the phone.
For further information or to book an inspection please call 0118 940 6002/01895 347915

Included in your Aqua Hot Tubs Annual Service:

– Remove and wash filters
– Full drain down
– Full chemical flush
– Removal of all residual water from the system
– Clean jet internals if removable
– Clean cabinet and panels
– Clean cover
– Removal and clean all headrests where applicable
– Acrylic waterline cleaned
– Installation of new heater tube seals where applicable
– Fresh spa water replenishment
– Water chemistry treatment
– Rinse and re-fit filters
– Check and adjust spa time function accordingly where applicable
– All pump air locks removed
– All plumbing unions tightened

– Remove and wash filters
– Full drain down
– Full chemical flush
– Removal of all residual water from the system
– Clean jet internals if removable
– Clean cabinet and panels
– Clean cover
– Removal and clean all headrests where applicable
– Acrylic waterline cleaned
– Installation of new heater tube seals where applicable
– Fresh spa water replenishment
– Water chemistry treatment
– Rinse and re-fit filters
– Check and adjust spa time function accordingly where applicable
– All pump air locks removed
– All plumbing unions tightened

A full report will be completed during the service and any advisory points will be highlighted. Your service technician will always raise any advisory points with you and suggest the best course of action.

Prior to us attending site
Please ensure that your hot tub is full prior to our attendance. We need the hot tub full as we will chemically treat this water to flush through the pipework. We will then drain that water ready for us to refill with fresh. We will require access to normal plug-in power to allow us to operate our tooling We will need access to the main power switch for the hot tub; this is normally known as the RCD and is not the isolation switch located outside. We will need access to a water supply to use for filling the spa; we also request that a hose pipe is available. 

Conditions for services
The labour allocation for any service will be one technician. In the event that two should arrive on site, you will only be charged as quoted. The inclusive price of any service is to undertake the listed actions as stated by service. The standard allotted time for this any service is up to 3 hours. Any significant time needed over this time may be charged for. For this reason, we ask that you inform us of any potential issues that you may feel we could benefit from knowing, such as restricted space, gazebo surrounds or difficult location. This information will allow us to provide you with a more detailed quotation for any non-standard works that may be required We will where possible remove and clean each jet internal, due to materials deteriorating over time some jets may either be, non-removable or removal of them may cause damage. We will always do our best to avoid this and will highlight this to you; however, jet internals that need replacing due to deterioration will be chargeable.

Standard Clean Refresh Service – £189

A drain down and clean service.  Recommended quarterly.

– Hot Tub Flush added to water on arrival to internally clean pipes and pumps. (After a long period of heavy use, your hot tub will build up a layer of dirt and fats that will sit in the pipework unnoticed (the parts you don’t see). The Flush product helps to clean inside the pipework.)
– Filters are washed with a hosepipe. (Older filters may need to be replaced and are available at an additional cost)
– Empty, clean, rinse down and vacuum out the spa.

The Hot Tub is then made available to the customer to refill with fresh water and balance.  If Chemicals or other accessories are required then these will be delivered along with the Service.

Winter Hibernation Service – £189

This is our winter shut-down service, to prepare your spa for the months it will not be used.

– Biofilm Eliminator added to water on arrival, along with shock dose.
(After a long period of heavy use, your hot tub will build up a layer of dirt and fats that will sit in the pipework unnoticed (the parts you don’t see). This product helps to clean inside the pipework)
– Filters are put into soak in cleaning solution then left to dry in dry storage.
– Older filters may need to be replaced and are available at an additional cost.
– Empty, clean, rinse down and vacuum out the spa.
– Drain water from components.
– We remove the inspection panel and drain all water from components, pipework, and most importantly the heater.
– Shrink wrap the top of the spa. (This helps to keep rainwater out.)
– Clean the cover and replace.
– Leave isolator switch in off position.

The hot tub is then left to hibernate for the winter.

Central London locations are subject to a £80 surcharge for all types of Services

Our Maintenance Plans

Level 1

You receive the following:

Unlimited Call Out, Labour and Mileage 
All Parts charged at full price (Prices available on request) 
5% discount on chemicals, filters, spa covers & accessories** 
10% discount on Spa Services.

Level 2

You receive the following:

Unlimited Call Out, Labour and Mileage 
50% discount on major components and internal plumbing (excluding jets, lighting, wood & foam) 
10% discount on chemicals, filters, spa covers & accessories** 
10% discount on Spa Services.

Level 3

You receive the following:

Unlimited Call Out, Labour and Mileage 
100% discount on major components and internal plumbing including jets & lighting (excluding wood & foam) 
15% discount on chemicals, filters, spa covers & accessories** 
15% discount on Spa Services.

Level 4

You receive the following:

Unlimited Call Out, Labour and Mileage 
100% discount on major components and internal plumbing – including jets, lighting, wood & foam 
20% discount on chemicals, filters, spa covers & accessories**
FREE Full Service for hot tubs: one Annual Service worth £249.

Level 5

You receive the following:

Unlimited Call Out, Labour and Mileage 
100% discount on major components and internal plumbing – including jets, lighting, wood & foam 
50% discount on Hot Tub Pillows 
20% discount on chemicals, filters, spa covers & accessories** 
THREE Full Services for hot tubs: three Annual Services worth £747. 
25% discount on any additional Spa Services.

* Terms & conditions apply – call us on 0118 940 6002/01895 347915 for details. 

A pre-inspection of your spa at £85 incl VAT will be required to ascertain eligibility to enter the scheme. Contracts are a fixed 12 month term basis. 


** Accessories as listed on our shop website and includes ozone, but excludes all TV’s, stereos, UV system, Spa Shell, Buildings, steps and spa covers (lids).

Keep your Hot Tub in perfect condition – Call Aqua Hot Tubs today!